Shipping Policy


Hi, here you will find shipping information about..

a) Digital Gift Certificates.

b) Parade Handmade products shipped from our head office in Ireland.

c) Print On Demand products shipped from various places worldwide.

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a) DIGITAL GIFT CERTS ARE AUTOMATICALLY DISPATCHED WHEN PURCHASED.

2) FREE POSTAGE/SHIPPING (On Parade Handmade products shipped from our head office in Ireland) For orders over €30 (within the Republic of Ireland!)(Calculated after discounts are applied)

(This does not include print on demand products which have automatic free shipping)

3) NOTE: Our PARADE Print On Demand Products Have FREE POST! Estimated Delivery Times And Details For These Items Are BELOW In RED!

Parade Handmade Parcels are shipped from Monday to Friday.

We use the An Post postal services & Irish Parcels Courier Services.

Orders are usually shipped within 3 working days, though, often on the day of payment, both situations where payment is received by 13.00. However when we get very busy it could take longer to process your order. Please leave plenty of time to avoid disappointment.

Delivery time is approximate. In some cases the delivery may be longer than specified or indeed shorter. We cannot guarantee specific arrival times. Registered post & courier services need to be signed for. They will be normally delivered within working hours. 9am - 6pm.

The value of the products is calculated after deduction of all discount.

Cost of postage is calculated on the checkout page. All framed prints & art will be sent by courier wrapped in a safe way for transit or otherwise dropped to our local pickup point, Ashling's Newport. Where there is glass it will be held securely with tape in case of breakage, the residue of the tape will possibly need to be removed from the glass, after the tape itself is removed, with a damp cloth before use. See below for guidelines on what to expect with postage rates. (These guidelines are subject to alteration so please consult this page for updated information.)

IRELAND & NORTHERN IRELAND RATES

Normal Rates are as Follows...

FREE POSTAGE For orders over €50 (within the Republic of Ireland only.)

(FREE LOCAL RATE WITH €20 SPEND OR MORE) Chose this option if you can collect your order (Including Jewellery, Art, Glass & Pottery) within a week from date of delivery) from Ashling's Discount Supermarket, Main St. Newport, Co. Mayo. FREE

(STANDARD SHIPPING 1) This rate is for deliveries within Ireland & Northern Ireland from 0Kg to .25KG including packaging. (not containing Jewellery, Pottery, Art or Glass) (APPROX 1-2 WORKING DAYS) 5 EURO

(STANDARD SHIPPING 2) This rate is for deliveries within Ireland & Northern Ireland from .251Kg to .5KG including packaging. (not containing Pottery, Art or Glass) (APPROX 1-2 WORKING DAYS) 7 EURO

(REGISTERED SHIPPING 1) This rate is for deliveries within Ireland & Northern Ireland from 0Kg to .3KG (CONTAINING Pottery, Art or Glass) (APPROX 3-5 WORKING DAYS) 9.50 EURO

(REGISTERED SHIPPING 2) This rate is for deliveries within Ireland & Northern Ireland from .301 Kg to .5KG (CONTAINING Pottery, Art or Glass) (APPROX 3-5 WORKING DAYS) 11 EURO

(COURIER SERVICE 1) This rate is for all deliveries within Ireland & Northern Ireland from .501KG up to 2KG. (APPROX 2-3 WORKING DAYS) 14.50 EURO

(COURIER SERVICE 2) This rate is for all deliveries within Ireland & Northern Ireland from 2.1KG+. (APPROX 2-3 WORKING DAYS) 18 EURO

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GREAT BRITAIN, CHANNEL ISLANDS, ISLE OF MAN, EUROPE (APPROX 2-3 WORKING DAYS) & REST OF WORLD (APPROX 7-9 WORKING DAYS) UP TO .5KG. 8.50 EURO

GREAT BRITAIN, CHANNEL ISLANDS, ISLE OF MAN & EUROPE. .501KG - 2KG (APPROX 2-3 WORKING DAYS) 15 EURO

REST OF WORLD .501KG - 2KG (APPROX 7-9 WORKING DAYS) 30 EURO

COURIER RATE 3. NORTHERN IRELAND (For orders containing Pottery, Art or Glass) 2.1KG - 7KG. (APPROX 3-4 WORKING DAYS) 20 EURO

COURIER RATE 4. GREAT BRITAIN, CHANNEL ISLANDS, ISLE OF MAN & EUROPE. (For orders containing Pottery, Art Or Glass) 2.1KG - 7KG (APPROX 3-4 WORKING DAYS) 25 EURO

COURIER RATE 5. USA (For orders containing Pottery, Glass or Art) 2.1KG - 4KG. (APPR0X 5-7 WORKING DAYS) 70 EURO

COURIER RATE 6. REST OF WORLD (For orders containing Pottery, Glass or Art) 2.1KG - 4KG. (APPROX 5-7 WORKING DAYS) 100 EURO

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Delivery Of Print On Demand Products

When will I get my print on demand order?

(It is difficult to give exact delivery times so leave plenty of time if you are buying presents. Add fulfillment days to estimated shipping days to get an idea. Remember that these are Business Days so add weekend days as extra. Depending on where you order from and when you place your order you can expect your Print On Demand products to arrive in up to 21 days or even 30 days though often much sooner than that. You will be given a tracking number. See below for more details.)

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time
depends on your location, but can be estimated as follows:
● USA: 3–4 business days
● Europe: 6–8 business days
● Australia: 2–14 business days
● Japan: 4–8 business days
● International: 10–20 business days

[Covid-19]​ When will I get my order?
Our fulfillment times [for all products/t-shirts/phone cases/etc.] may be longer than usual and may continue to increase until things get back to normal. We're seeing delays in our supply chain, including distributors and shipping carriers as the entire industry is grappling with challenges.

It's difficult to predict the shipping times. You can ​ follow our product manufacturing times and add an additional time for shipping on top of them​ 
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Will I be charged customs for my order?
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your
purchases.
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My order should be here by now, but I still don't have it. What should I do?


Before getting in touch with us, please help us out by doing the following:

● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbors in case the courier left the package with them

If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at [insert your support email here] with your order number.

If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

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Orders

How are your products made?
We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!
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How do I track my order?
You’ll receive a tracking link via email when your order ships out. If you have any questions about
your tracking or shipment, drop us a line at [amanda@paradehandmade.ie].
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I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you
quickly, please email us at [info@paradehandmade.ie] within a weeks' time with photos of the
damaged product, your order number, and any other details you may have about your order.
We’ll get back to you with a resolution as soon as possible!

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