F.A.Q.


Q.1. Is there a minimum order?

Answer. No

 Q.2. When an item is sold out can I expect to find more at a later date?

Answer: Sometimes. It depends on the supplier and the handmade nature of the product. Some are unique, one-off pieces whereas others may be created similar in very short runs. Certain product lines are repeated by the producer so they continue to become available even though they may be out of stock for a while.

Q.3. Are products sold on Parade Handmade one-off, unique creations? 

Answer: Where many items are indeed one of a kind, never to be repeated or are limited edition pieces, there are those that are repeated often, due to popularity and demand. Since no two hand crafted pieces could ever be identical, you will always have a special and unique piece whichever the case.

Q.4. Is it possible to order bespoke/special order through Parade Handmade?

Answer: No. Special orders through Parade Handmade can only be made for products that are produced by Lapanda Designs jewellery.

Q.5. If I have a problem, return or a querie relating to a product made by a Parade Handmade supplier or Parade Handmade directly, who do I contact?

Answer: Always contact Parade Handmade with queries relating to  products shown on or bought from our website. We will work diligently to respond promptly to your querie. 

Q.6. Can I buy a gift certificate for Parade Handmade?

Answer: At the moment we do not sell gift certificates. However, we are working on a solution to this hurdle and hope to offer this service at a later date.

Q.7. I already have a gift certificate from the original shop 'Parade', can I redeem it on Parade Handmade?

Answer: Yes. Contact us via email, messenger or telephone and we will be happy to arrange for you to utilise your credit on Parade Handmade or recieve a refund.